Dropped it, drowned it, smashed it, or it just won't turn on? If the memory chip is intact, we can usually recover your photos, videos, contacts and messages — even when the phone is completely dead and won't charge.
When a phone dies, the data is almost always still sitting on the memory chip — it's the phone around it that's failed. We recover it in the least invasive way that will work for your device:
Most makes and models — Samsung, Apple, Xiaomi/Redmi, Google Pixel, OnePlus, Motorola, Oppo, Realme, Vivo, Huawei/Honor, Nokia, Sony and more, plus tablets. See the phones we recover → Not sure about yours? Just ask in the form below — tell us the model number off the back and we'll tell you exactly what's possible.
Tell us exactly what we're dealing with and we'll come back with a price. The more detail you give now, the faster and more accurate your quote — especially the model number from the back of the phone.
Don't keep trying to turn it on. Especially with water damage — every power-up risks more corrosion or overwriting data. Leave it off and get it to us.
Don't put it in rice. It does little and wastes time. The clock matters more than the rice.
Have your passcode ready. If the phone is locked, we'll need your PIN, password or pattern to unlock the recovered data.
Proof of ownership. We'll ask you to confirm the device is yours before we start — it keeps everything above board.
We recover data for the device's owner. We don't unlock or bypass phones that aren't yours — and for locked phones we'll need your PIN or password.